Privacy Policy

This website is operated by Phoenix Energy Solutions (Pty) Ltd, registration number 2024/051881/07, VAT number 4690322500, with its registered office at 1st Floor, Foyer 3, The Colosseum, Century Way, Century City, Cape Town, 7441, South Africa. You can reach us at info@phoenixenergy.solutions.

We collect personal information in the following contexts:

• Contact form: first name, last name, email address, phone number, company name, location, and an optional message
• Solar Asset Valuation Tool: first name, last name, email address, phone number, and system details (installed kWp, installation year, battery capacity, province)
• Website usage data: pages visited, session duration, device type, and browser — collected anonymously via Google Analytics

• To respond to enquiries and connect you with the appropriate specialist
• To provide an indicative solar asset valuation and follow up with a formal offer
• To improve the performance and content of our website

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

We process personal information lawfully in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Object to the processing of your information

To exercise any of these rights, email info@phoenixenergy.solutions.

We use the following third-party services to operate this website. Each is bound by their own privacy policies:

• Resend — email delivery of form submissions
• Sanity — headless CMS for website content
• Google Analytics / Google Tag Manager — anonymised website usage analytics
• Google reCAPTCHA — spam and bot prevention on forms

This website uses cookies placed by Google Analytics (via Google Tag Manager) to collect anonymised data including pages visited, session duration, and device type. No personally identifiable information is transmitted to Google.

You can opt out by:

• Adjusting your browser settings to block cookies
• Using the Google Analytics Opt-out Browser Add-on

• Enquiry and valuation data: retained for 3 years from the date of submission
• Anonymised analytics data: retained indefinitely in aggregated form

We may update this Privacy Policy from time to time. The effective date at the bottom of this page reflects the most recent revision. Continued use of the website after changes are published constitutes acceptance of the updated policy.

For any privacy-related queries, contact us at info@phoenixenergy.solutions.